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BugMD

BugMD

bugmd.com
What is your customer experience with BugMD?

BugMD Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.9 star average from 178 reviews, 7% would recommend, 78% unfavorable feedback and reports that consumers are mostly dissatisfied; 100% say they won't use BugMD again.

Key Takeaways for Future Customers

  • Read BugMD reviews and order details carefully to avoid unexpected charges.
  • Watch for automatic enrollment and auto-ship or subscription options at checkout.
  • Expect to contact customer service for returns and refunds; document calls.

Negative Feedback / Risk Areas

  • Frequent reports of unauthorized charges and overcharges.
  • Customers complain about billing practices and slow or missing refund resolution.
  • Poor responsiveness for canceling subscriptions and return shipping labels.

Positive Feedback

Some customers say the product worked and is all natural, and a few agents were helpful resolving orders.

View full overview ›

Media from reviews

BugMD - FRAUD!
BugMD - Won’t rate until problem is resolved.BugMD - Return shipment received today 11/4/25. I DID NOT ORDER!!The bugmd did not work like they said it wouldBugMD - Unauthorized charge from youBugMD - Deceptive/Incorrect Product InformationCancel existing orders. Do not need reoccurring orders. Now I have two packets of Bugmd...
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
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Steve E Hig
map-marker San Jose, California

I want to stop my service as of today 7/10 /26

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Nothing works very well, but I need someone to kill all my bugs in my RV, so I am going to look around my Bay Area. But I thank you.

User's recommendation: Yes I will

View full review
Joanne C A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FRAUD!

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BugMD - FRAUD!
Updated by user Jul 11, 2026

STILL WAITING FOR MY REFUND!!!!!!!!!!!!!!!!!!!!!

Updated by user Jul 11, 2026

I WAS A PAYING CUSTOMER!I PAID $99.00 TO BUG MD!!!!!!!!!!!!!I WANT MY MONEY BACK!!!!!!!!!!!!

Original review Jul 11, 2026
I WAS CHARGED $249.21 BY BUG MD THAT I NEVER, AUTHORIZED. I ONLY PLACED AND AUTHORIZED A ONE TIME ORDER FOR
$99.00.

I WANT NO FURTHER ORDERS OF VAMOOSE BUG MD AND I REQUEST A REFUND TO MY CREDIT CARD ENDING IN 1254 IMMEDIATELY!! THIS UNAUTHORIZED CHARGE TO MY CREDIT CARD CAUSED IT TO GO OVER MY CREDIT LIMIT!!! AND ALMOST GAVE ME A HEART ATTACK WHEN I SAW THIS CHARGE ON MY CC ACCOUNT WHEN I HAVE BEEN DELIGENTLY TRYING TO BUILD MY FICO SCORE UP AND BUG MD ERRONEOUSLY CHARGING MY CREDIT CARD WITHOUT MY KNOWLEDGE OR AUTHORIZATION TOTALLY DEFEATS THAT GOAL, AND BROUGHT MY SCORE DOWN 4 POINTS! AND TO MAKE MATTERS WORSE, THE DARN RAT IS STILL IN THE LAUNDRY ROOM!

EVERYDAY HE MAKES HIMSELF KNOWN BY SCRATCHING ON THE DOOR AND THE ONLY THING THAT DRIVES HIM AWAY FOR A WHILE IS AFTER I'VE THROWN EVERYTHING I CAN AT THE OUTSIDE OF THE LAUNDRY ROOM DOOR. MY KITCHEN DESK, WHERE I CONDUCT ALL MY BUSINESS AND ASSIST MY HUSBAND IN HIS LAW PRACTICE, IS RIGHT ACROSS FROM THE LAUNDRY ROOM. HEARING THAT RAT EVERYDAY AT THE LAUNDRY ROOM DOOR IS DRIVING ME CRAZY AND MAKES IT HARD FOR ME TO BE AS PRODUCTIVE AS I COULD BE, DUE TO THE FRUSTRATION. I WANT A FULL REFUND OF THE $249.21 I WAS ERRONEOUSLY CHARGED FOR A PRODUCT THAT DID NOTHING FOR MY PROBLEM.

I HAVE MADE OTHER ARRANGEMENTS NOW TO TAKE CARE OF AND ELIMINATE THE PROBLEM. HOW COULD YOUR COMPANY EVEN CHARGE ME WITHOUT MY AUTHORIZATION? I CALL THAT FRAUD!
MRS. J.

C. ALVAREZ
joannealvarez098@***.com
Loss:
$249

Preferred solution: Full refund

User's recommendation: BEING A GOOD CHRISTIAN WOMAN I'D RATHER NOT SAY!

View full review
Ericha Raw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I thought I had the right place that I was gonna order from and it wasn’t this place is the right place

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I wanted to order your product but I think I got another one. Thats a scam but I dont think they got my order in time but could you please call me so I can make sure that Im doing the right person

User's recommendation: Yes, this place thank God I found them in time the other one’s a scam

View full review
Mary R Cfn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Umatilla, Florida

They canceled my subscription riptide that I wS unaware of

After I called and said zi did not order and order only one. Didn't know they would automatically enroll me.

I spoke to a lady and she researched it and I already had just received the order but she canceled any future ones. I will see if so my bank has already been warned the lady was pretty helpful and assured me the subscription in CANCELLED

View full review
Natalee Yha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Herrick, Illinois

Duplicate mdse

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Still waiting for Return Label and refund confirmation for one pack of 78 mosquito stickers.

Only 2 of us, my husband & myself, 78 is plenty. My family has already bought.

Spoke to gal at Customer Service & she said returning was not a problem.

Call when I received merchandise & company would take care of the return. So far...nothing.

Still waiting!

Please send asap. Thank You

***

User's recommendation: Great Product

View full review
Shona V Orf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redmond, Washington

Taking my money before I got to see my total cost

So please watch out for shady business practices here. So I was so shocked & upset that BugMD (any business) would take my money/payment before I was given the total cost/price.

They just snatching my money before I got my total cash/price.

I thought the next meant preview but no it was to tell me they already processing my order & that is where my statement/cost. AFTER payment!!

Preferred solution: Full refund

User's recommendation: Look out for the unscrupulous practices they use. So now I know NOT Just scammers out there are businesses we have to watch out for.

View full review
Herman R Iry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boynton Beach, Florida

Cancel my subscription

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I only order for one time . now there charging me monthly subscription.

.

diceving practice. call to cancel n got disconnected twice

Loss:
$32

Preferred solution: Full refund

View full review
Teona Dyy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

I need to speak to someone regarding canceling BudMD

I just want to cancel a subscription that I didnt want in the first place, I just wanted to try the product once. I want to be credited the amount of $114.97 and to return the current product I have in my possession !!!

User's recommendation: Be very cautious about using this company !

View full review
Deborah B Bmf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have gotten charged with several...

I have gotten charged with several amounts from your company.

$10.69

$32.09

$37.44

$70.60

$150.82. For what???

Loss:
$150

Preferred solution: Full refund

User's recommendation: Read read and reread....

View full review
Tonga C Keo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About a order

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Didn't want it to cost too much. It didn't tell how much it would be when I ordered. I know it took $128.00 out of my account.

Loss:
$128

Preferred solution: Full refund

View full review
Carol B Drw
map-marker Los Angeles, California

Just to let consumers know that Bug MD is a great source to combat zeveral differant insects. The first time I ordered anything from them was a couple years ago it was a little round lights with the s

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Placed order just now but had too much stuff popping up distracted my attention and debited me more than I needed. Please refund the additional 3 boxes.

Spoke to ***; she said she will escalate this and will cancel the 3 boxes, and it will reflect tomorrow, next business day. Call was made at 12:35 on Monday, 6/15/26.

Pros:
  • Legit
Cons:
  • None from me

Preferred solution: Nothing im stocked at the moment.but thank you in advance.

User's recommendation: Burgundy is a legit company I've never had any problems with them

View full review
Resolved
Veronica C Vai

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Northborough, Massachusetts

Resolved: I want to cancel any more orders being...

Updated by user May 01, 2026

Company fixed the issue and I have been provided with settlement agreement.

Original review Apr 30, 2026

I want to cancel any more orders being sent to me. Veronica Chouinard 13 Prospect Street Northborough Ma

User's recommendation: I keep getting more orders and being charge for them I only wanted one order stop sending more and charge me

View full review
Sharon m Mkd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Federal Way, Washington

Cannot contact company

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I signed up for a subscription wanting to give this product a good try. It has not worked and I would like to contact the vendor and cancel.

I cannot find anyway to do this. Every site the computer sends me to is a vender and i cannot get any real info.

Cons:
  • T simply does not work

Preferred solution: My subscription stopped

User's recommendation: Product does not work

View full review

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Jatavious Jww
map-marker Rochester, New York

Love the product it is truly amazing, however the spraying wand isn’t spraying as advertised. I have arthritis in my hands and using a pump spraying device is hampering my dispensing the BugMd

Not happy with the spraying wand! It only sprays when not extended! I can send it back for you to see what I am experiencing!

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Melecia B Hep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I only wanted 1 bottle and 3 indoor traps!!! You charged me for 6 bottles!!!!

I only ordered 1 bottle and 3 indoor flying insect traps! They billed me for 6 bottles!

It is a scam! I only wanted to try 1 bottle!

Loss:
$129
Cons:
  • Charge you for things you did not order

Preferred solution: Full refund

User's recommendation: Don't order from Bugmd!!!

View full review
Robin L Iyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tampa, Florida

Not getting all the stuff thats comes wiyh the bottles

Got bottles and nothing else. Whatever goes in bottles is not with it. Need whatever you are supposed to put in it and don't have it, so I can get rid of the bugs and don't have it to do so with.

Loss:
$39

Preferred solution: Rest of my order of buf md

User's recommendation: Make sure you have all the stuff you need with bottles of bug md

View full review

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