Contact BugMD Customer Service
How to Reach a Person at BugMD
Verified Contact Information
Customer Service Number:
-
1-949-502-0148
Customer Service:
support@bugmd.com
BugMD Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular BugMD Phone Number
1 (949) 502-0148
Average Hold Time
00:01:42
Average Calls duration
2 minutes
Most Popular BugMD Email Address
support@bugmd.com
BugMD Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
BugMD Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular BugMD Phone Number | 1 (949) 502-0148 |
| Average Hold Time | 00:01:42 |
| Average Calls duration | 2 minutes |
| Most Popular BugMD Email Address | support@bugmd.com |
| BugMD Live Agent Availability | 11% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| BugMD Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Activation/ cancellation, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to BugMD | First and last name, email or address or zip code |
Contact Information
BugMD Website:
BugMD Help Center:
Corporate Office Address:
BugMD LLC
822 Guilford Avtnue #1835
Baltimore,
Maryland
21202
United States
Other Info (opening hours):
Other Location:
Attn: Legal Department
30 N Gould St Suite 20214
Sheridan, WY 82701
Summary of BugMD Customer Service Calls
1.6K
TOTAL
CALLS
CALLS
02:28
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BugMD?
Activation/ Cancellation Question:
- “Cancel”
- “Cancel subscription of Defense Pro”
- “Cancel order”
Payments and Charges Question:
- FRAUD!
- “Cord for charging sprayer ...metal end stuck in my charging port”
- “Charges and membership”
Shipping and Delivery Question:
- “Wrong shipping address”
- “Non delivery”
- “My shipment is not at door”
Request for Information Question:
- “How to apply flea kill and repellent to my cat”
- “Help 707384****”
- “Confirm payment”
Product/ Service Question:
- “I have a serious problem with bedbugs!”
- “Didn’t receive product”
- “Stop sending bugmd you already sent it I do not want any more”
Return/ Replace Question:
- “Incorrect order”
- “To correct a order”
- “Want to return BugMD order. It does not work.”
Refund Question:
- “Refund”
- “I want a refund for the Vamoose”
- “Refund and cancel my order!”
Account Question:
- “Money taken out my account”
- “Because yall took money out my bank account and I didn't receive the products I ordered.”
- “I want to Stop this oder from coming out my check account NOW”
Cards Question:
- “My card was over charged”
- “I placed an order for 1 bottle for 19.97 but my card was charged 52.38 Why so much”
- “You are taken money off my netspend card that i did not arteries this is the second time this has been done i think i need to get my lawyer on this”
Staff Question:
- “I want to stop my service as of today 7/10 /26”
- “Talk to customer service”
Website/ Application Question:
- “Want to reorder flea solution. And I am the opposite of pissed. Just want some more solution.”
Other Question:
- “Ordering”
- “Order new”
- “850368****”
Compare BugMD Customer Service To
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BugMD