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Contact BugMD Customer Service

How to Reach a Person at BugMD

Verified Contact Information

Customer Service Number:

  • 1-949-502-0148
Call Now

Customer Service:

support@bugmd.com
Send Message

BugMD Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BugMD Phone Number
1 (949) 502-0148
Average Hold Time
00:01:42
Average Calls duration
2 minutes
Most Popular BugMD Email Address
support@bugmd.com
BugMD Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact BugMD?

Most Popular Number:

(949) 502-0148
Total calls: 1 623 Issues resolved: 60 Last call: Jul 16, 2026

Consumers can contact the agent via the BugMD phone number. The company's only number is 1-949-502-0148. When customers dial the BugMD customer service telephone number, they might be asked to identify as consumers by sharing their order ID, email or address. For complex concerns, the customers can visit the corporate office address: 822 Guilford Avtnue #1835, Baltimore, Maryland 21202, United States. The second location to contact the BugMD customer service is Attn: Legal Department, 30 N Gould St Suite 20214, Sheridan, WY 82701.

The company has published a single email address, support@bugmd.com, to consult the BugMD customer service team for general and complex inquiries. Among various concerns, customers can inquire about the products, subscriptions, store locations, and wholesale inquiries. Once a BugMD email is sent, customers can expect a response in two to three business days. While there is only one BugMD customer service telephone number and one helpline, the company offers a live chat feature on the official website. Customers can also stay updated with the company's news on Facebook and Instagram.

An online method to contact BugMD customer service is to visit the official website. Once on the website, click Live Chat to initiate a conversation with the company's representatives. To begin with, you have to interact with the automated response, but you can request to chat with a live agent. On the BugMD website, there is also an option to fill out the form to contact the support team. Direct links are also to track orders, return orders, and report offices. The website also has information for self-help.

PissedConsumer Club

Contact Information

BugMD Website:

BugMD Help Center:

Corporate Office Address:

BugMD LLC
822 Guilford Avtnue #1835
Baltimore, Maryland 21202
United States

Other Info (opening hours):

Other Location:

Attn: Legal Department

30 N Gould St Suite 20214

Sheridan, WY 82701

More contact details

Summary of BugMD Customer Service Calls

1.6K TOTAL
CALLS
02:28 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BugMD?

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel subscription of Defense Pro”
  • “Cancel order”

Payments and Charges Question:

  • FRAUD!
  • “Cord for charging sprayer ...metal end stuck in my charging port”
  • “Charges and membership”

Shipping and Delivery Question:

  • “Wrong shipping address”
  • “Non delivery”
  • “My shipment is not at door”

Request for Information Question:

  • “How to apply flea kill and repellent to my cat”
  • “Help 707384****”
  • “Confirm payment”

Product/ Service Question:

  • “I have a serious problem with bedbugs!”
  • “Didn’t receive product”
  • “Stop sending bugmd you already sent it I do not want any more”

Return/ Replace Question:

  • “Incorrect order”
  • “To correct a order”
  • “Want to return BugMD order. It does not work.”

Refund Question:

  • “Refund”
  • “I want a refund for the Vamoose”
  • “Refund and cancel my order!”

Account Question:

  • “Money taken out my account”
  • “Because yall took money out my bank account and I didn't receive the products I ordered.”
  • “I want to Stop this oder from coming out my check account NOW”

Cards Question:

  • “My card was over charged”
  • “I placed an order for 1 bottle for 19.97 but my card was charged 52.38 Why so much”
  • “You are taken money off my netspend card that i did not arteries this is the second time this has been done i think i need to get my lawyer on this”

Staff Question:

  • “I want to stop my service as of today 7/10 /26”
  • “Talk to customer service”

Website/ Application Question:

  • “Want to reorder flea solution. And I am the opposite of pissed. Just want some more solution.”

Other Question:

  • “Ordering”
  • “Order new”
  • “850368****”

Compare BugMD Customer Service To

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PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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